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Advertisement for Mercom: helping retailers prepare hardware for Christmas. Shows a shopping cart with gifts on a tablet.
By Mercom August 19, 2025
As the holiday season approaches, retailers face the challenge of ensuring their IT hardware is fully functional and prepared for the busiest shopping time of the year. At Mercom , we specialize in getting your equipment ready for the rush. Whether you need repairs, staging, deployment, or refurbished hardware, our tea
August 11, 2025
Why Repair Beats Replace in the New Tariff World In today’s business environment, staying competitive means balancing innovation with operational efficiency—and that includes how you manage your technology infrastructure. Now, with a newly imposed tariff of up to 30% on imported IT hardware, that balance has become even more challenging. For companies that rely on barcode equipment, mobile devices, point-of-sale (POS) systems, printers, tablets and other essential devices, these tariffs are more than just a line item on a spreadsheet. They are an immediate hit to the bottom line, making hardware replacements far more costly than they were just months ago.  And it’s not just tariffs that are impacting costs. Across the board, many original equipment manufacturers (OEMs) are raising the price of repairs and maintenance contracts—while also reducing the coverage and length of those contracts. In effect, businesses are paying more for less. So, what can you do when replacing hardware has become too expensive, and relying on OEM support no longer makes financial sense? The answer: extend the life of the equipment you already have. At Mercom, we believe a repair-first approach is not just a short-term fix—it’s a long-term strategy.
A poster for an apple independent repair provider.
By Mercom July 16, 2025
Learn why enterprise IT teams trust Apple Independent Repair Providers like Mercom for certified, secure, and warranty-safe Apple device repairs.
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Industry News

August 11, 2025
Why Repair Beats Replace in the New Tariff World In today’s business environment, staying competitive means balancing innovation with operational efficiency—and that includes how you manage your technology infrastructure. Now, with a newly imposed tariff of up to 30% on imported IT hardware, that balance has become even more challenging. For companies that rely on barcode equipment, mobile devices, point-of-sale (POS) systems, printers, tablets and other essential devices, these tariffs are more than just a line item on a spreadsheet. They are an immediate hit to the bottom line, making hardware replacements far more costly than they were just months ago.  And it’s not just tariffs that are impacting costs. Across the board, many original equipment manufacturers (OEMs) are raising the price of repairs and maintenance contracts—while also reducing the coverage and length of those contracts. In effect, businesses are paying more for less. So, what can you do when replacing hardware has become too expensive, and relying on OEM support no longer makes financial sense? The answer: extend the life of the equipment you already have. At Mercom, we believe a repair-first approach is not just a short-term fix—it’s a long-term strategy.
A poster for mobile computing uses in different industries
June 25, 2024
Explore how mobile computing transforms industries, from healthcare to retail, enhancing efficiency and connectivity in business operations.
Handheld inventory device
February 2, 2023
Which handheld inventory devices are right for you? At Mercom, we pride ourselves on our ability to help organizations like yours find the right equipment.
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Market We Serve

December 21, 2015
Mercom is proud to announce the signing of another major service agreement with a nationwide retailer.
December 16, 2014
The youngest generation of shoppers has been termed Cyber Hybrids, or Cybrids, and they present a challenge to traditional retail companies.
December 4, 2013
With the recent news that Amazon is considering using Drones to deliver purchases to customers, it’s worth considering what effect Amazon has had on the American retail market.
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Hardware Repair

Advertisement for Mercom: helping retailers prepare hardware for Christmas. Shows a shopping cart with gifts on a tablet.
By Mercom August 19, 2025
As the holiday season approaches, retailers face the challenge of ensuring their IT hardware is fully functional and prepared for the busiest shopping time of the year. At Mercom , we specialize in getting your equipment ready for the rush. Whether you need repairs, staging, deployment, or refurbished hardware, our tea
August 11, 2025
Why Repair Beats Replace in the New Tariff World In today’s business environment, staying competitive means balancing innovation with operational efficiency—and that includes how you manage your technology infrastructure. Now, with a newly imposed tariff of up to 30% on imported IT hardware, that balance has become even more challenging. For companies that rely on barcode equipment, mobile devices, point-of-sale (POS) systems, printers, tablets and other essential devices, these tariffs are more than just a line item on a spreadsheet. They are an immediate hit to the bottom line, making hardware replacements far more costly than they were just months ago.  And it’s not just tariffs that are impacting costs. Across the board, many original equipment manufacturers (OEMs) are raising the price of repairs and maintenance contracts—while also reducing the coverage and length of those contracts. In effect, businesses are paying more for less. So, what can you do when replacing hardware has become too expensive, and relying on OEM support no longer makes financial sense? The answer: extend the life of the equipment you already have. At Mercom, we believe a repair-first approach is not just a short-term fix—it’s a long-term strategy.
A person is holding a zebra scanner in their hand.
By Mercom May 15, 2025
Still using Zebra scanners like the TC56, TC70, or MC9200? Zebra may end support, but Mercom keeps your devices running with expert EOSL repair and refurbishment.
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Asset Management

Advertisement for Mercom: helping retailers prepare hardware for Christmas. Shows a shopping cart with gifts on a tablet.
By Mercom August 19, 2025
As the holiday season approaches, retailers face the challenge of ensuring their IT hardware is fully functional and prepared for the busiest shopping time of the year. At Mercom , we specialize in getting your equipment ready for the rush. Whether you need repairs, staging, deployment, or refurbished hardware, our tea
March 24, 2017
Are you looking to roll out a new mobile project in the coming months? If so, then consider Mercom’s staging and configuration services.
September 8, 2016
Mercom is pleased to announce the agreement of a major break-fix contract with a world wide SaaS company.
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Staging and Deployment

May 9, 2018
Mercom is in the midst of a major Tablet roll out for a North American retailer. The rollout involves almost 500 iPads and 1400 Chromebooks following the customer’s specified time schedule, with between 100 and 200 Tablets shipping each week.
April 18, 2016
Did you know that Mercom can help you handle configuration, implementation and deployment of new field hardware?
April 18, 2016
A continuing trend over the last few years has been for US hardware manufacturers to outsource their equipment repairs overseas, typically to Mexico.
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Certified Refurbished Equipment

Advertisement for Mercom: helping retailers prepare hardware for Christmas. Shows a shopping cart with gifts on a tablet.
By Mercom August 19, 2025
As the holiday season approaches, retailers face the challenge of ensuring their IT hardware is fully functional and prepared for the busiest shopping time of the year. At Mercom , we specialize in getting your equipment ready for the rush. Whether you need repairs, staging, deployment, or refurbished hardware, our tea
August 11, 2025
Why Repair Beats Replace in the New Tariff World In today’s business environment, staying competitive means balancing innovation with operational efficiency—and that includes how you manage your technology infrastructure. Now, with a newly imposed tariff of up to 30% on imported IT hardware, that balance has become even more challenging. For companies that rely on barcode equipment, mobile devices, point-of-sale (POS) systems, printers, tablets and other essential devices, these tariffs are more than just a line item on a spreadsheet. They are an immediate hit to the bottom line, making hardware replacements far more costly than they were just months ago.  And it’s not just tariffs that are impacting costs. Across the board, many original equipment manufacturers (OEMs) are raising the price of repairs and maintenance contracts—while also reducing the coverage and length of those contracts. In effect, businesses are paying more for less. So, what can you do when replacing hardware has become too expensive, and relying on OEM support no longer makes financial sense? The answer: extend the life of the equipment you already have. At Mercom, we believe a repair-first approach is not just a short-term fix—it’s a long-term strategy.
How it repair drives business success is written on a green background
June 9, 2025
Instead of cycling through replacements and adding strain to procurement and IT budgets, hardware repair enables businesses to maintain performance standards, reduce costs, and support sustainability initiatives. It’s a practical, cost-effective path that keeps mission-critical systems up and running.
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Markets Mercom Serves

Mercom offers depot repair services on POS and Barcode equipment for retail, hospitality, warehousing and transportation and many other industries. 


From Process Control, Discrete Manufacturing and Warehousing customers, Mercom provides effective and sensible repair options for IT hardware. We repair and return critical systems fast!

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Hardware Repair

Your IT is one of the most important assets your company has. Let us help you keep it running smoothly with our expertise and experience in all major manufacturer hardware, thousands of OEM parts on inventory at any given time, or component level repairs for when something goes wrong. Whatever your needs are we can customize a maintenance program to fit them best!

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Asset Management

A growing trend for many companies is to outsource their IT hardware management to a third party depot repair company. The third party holds the inventory and ships out good hardware to replace broken equipment. The defective equipment is then returned to the vendor, repaired and then put back on the shelf for the next time. The vendor can also configure and prep equipment before it goes out to the store or end-user. They can remove many of the pressures associated with peak season problems.

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Staging and Deployment

The state-of-the art logistics center at Sugar Land, TX is where our comprehensive staging and configuration operations reside. This location houses a large scale stage for refurbished equipment that reduces the need to set up each of these devices on site saving time and labor costs in addition to reducing errors related out-of -box failures when deploying new technology as part of an upgrade or relocation process.


Our expert logistics team performs large-scale staging, configuration and testing of refurbished and new equipment prior to installation. This reduces labor costs by up to 40% as well as hours on site disruption errors.

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Certified Refurbished Equipment

Mercom Repair is a one-stop shop for everything your business needs to succeed. We offer new and Certified Refurbished handheld technology capable of helping companies work more efficiently, regardless if they are in trucking or retail management. From warehouse mobile computers to handheld devices on the sales floor, we'll make sure you have all that you need when technology has become an integral part of your company's success today!

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Ready to Get Started?

Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.

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