Mercom Signs Major Break-Fix Contract

September 8, 2016

Mercom is pleased to announce the agreement of a major break-fix contract with a world wide SaaS company.

The agreement appoints Mercom as the “Preferred Vendor” to repair and maintain hardware for the SaaS company throughout the USA on a depot repair basis. Yearly repairs of 2,000 plus items are anticipated on equipment from manufacturers such as Verifone, Honeywell, Transact, Datamax and Elo TouchSystems.


The equipment to be repaired includes Printers, POS Terminals, Barcode Scanners and Touch Screen monitors. Mercom will provide guaranteed turn-around times and a comprehensive warranty on the repairs.


Green graphic:
February 26, 2026
Learn how to manage IT fleets across retail chains, reduce downtime, control costs, and improve uptime with centralized repair and lifecycle support.
Man in blue overalls scans boxes and uses a laptop, next to a truck. Text:
January 5, 2026
Learn how to maintain IT systems in transportation and logistics to prevent downtime, improve efficiency, and extend hardware life across operations.
Banner: Maintaining IT hardware for manufacturing and warehousing, showing handheld scanners in a warehouse setting.
November 10, 2025
Keep your manufacturing and distribution IT systems running at peak performance with Mercom’s expert hardware maintenance, repair, and lifecycle management.
Show More