Mercom Signs Major Break-Fix Contract

September 8, 2016

Mercom is pleased to announce the agreement of a major break-fix contract with a world wide SaaS company.

The agreement appoints Mercom as the “Preferred Vendor” to repair and maintain hardware for the SaaS company throughout the USA on a depot repair basis. Yearly repairs of 2,000 plus items are anticipated on equipment from manufacturers such as Verifone, Honeywell, Transact, Datamax and Elo TouchSystems.


The equipment to be repaired includes Printers, POS Terminals, Barcode Scanners and Touch Screen monitors. Mercom will provide guaranteed turn-around times and a comprehensive warranty on the repairs.


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