IT Hardware Services

Mercom offers a range of IT hardware support services. These include depot repairs, asset management services, staging and deployment, and certified refurbished hardware.

Hardware Repair

Mercom offers depot repairs on a wide range of hardware including barcode and POS equipment, handheld devices, laptops, printers, monitors and circuit boards.

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Asset Management

Our Asset Management services simplify your remote hardware support. We can manage and store your spares inventory and ship IT equipment into the field. End users return broken hardware to us and we repair and return it to your inventory, saving you money and resources.

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Asset Management

Need a facility to store your IT hardware? Look no further, Mercom can be your Spare in the Air. Look no further, Mercom offers Advance Exchange (Spare in the Air) services. When an item of hardware fails in the field, Mercom will ship a replacement item to your location, and the defective item will be sent back to Mercom – using the same box and we include a return shipping label. We will then repair the item and place it back on the shelf with the rest of your IT equipment.

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Staging & Deployments

With 25 plus years of deployment and configuration experience, chances are we have faced the same challenges as you. Our customizable service makes sure that deployments meet your needs and your schedule.

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Certified Refurbished Equipment 

Our Certified Refurbished Equipment includes a comprehensive warranty and big price savings over new equipment. What makes our refurbished barcode scanners, handheld devices, printers, POS systems and barcode equipment superior to competitors? Each device is thoroughly tested to industry standards – each device is certified refurbished and goes through a rigorous QA process.

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Certified Refurbished Equipment 

Our Certified Refurbished Equipment includes a comprehensive warranty and big price savings over new equipment.What makes our refurbished barcode scanners, handheld devices, printers, POS systems and barcode equipment superior to competitors? Each device is thoroughly tested to surpass industry standards – each device is certified refurbished and goes through a rigorous QA process.

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Ready to Get Started?

Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.

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