Mercom Offers Configuration and Deployment Services

April 18, 2016

Did you know that Mercom can help you handle configuration, implementation and deployment of new field hardware? New equipment roll outs can put a severe strain on in-house IT departments, and Mercom can help with these projects.


These tasks include:

• Receiving and asset tagging new equipment.
• Software loading and configuration of devices tailored for specific locations and departments.
• Field deployment.
• Handling of manufacturer warranty and out-of-warranty repairs.
• Comprehensive project management and progress reporting.


We offer these Managed Services for a wide range of IT hardware including:

• Mobile computers and Handheld devices
• Barcode Scanners
• iPads and other Tablets
• Printers
• POS Terminals

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You planned the budget. You got leadership buy-in. You placed the order. Then the pallets arrived, and everything started to fall apart. It happens more often than most IT leaders want to admit. The planning phase of a hardware rollout gets intense scrutiny. The selection process is thorough. But the actual staging and deployment? It often gets treated as an afterthought, right up until the moment it becomes a crisis. Here's why the rollout phase is where IT projects go wrong, and what it takes to get it right.
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