How We Help Retailers Get IT Hardware Ready for Christmas

August 19, 2025

As the holiday season approaches, retailers face the challenge of ensuring their IT hardware is fully functional and prepared for the busiest shopping time of the year. At Mercom , we specialize in getting your equipment ready for the rush. Whether you need repairs, staging, deployment, or refurbished hardware, our team has over 30+ years of experience helping companies keep their systems running smoothly. Let us help you streamline your IT processes and keep your business running seamlessly through the Christmas season.

Why Holiday Readiness Matters for Retail IT Systems

The holiday season is a crucial time for retailers, making it essential to ensure your POS hardware, mobile devices, scanners, printers , and other critical equipment are fully prepared to prevent any disruptions. A readiness assessment is a straightforward way to evaluate your equipment and make sure everything is in working order before the holiday rush begins.


Start by reviewing your critical retail IT hardware. Check for any signs of wear or performance issues that could cause disruptions. If any equipment has been experiencing problems throughout the year, this is the time to address it.


Next, verify that any backup hardware you may have is properly functioning and ready to deploy if needed. This includes refurbished equipment or spares you keep on hand. Double-check that all devices are up-to-date with the latest software and security patches.


Finally, review your deployment processes. If you're introducing new hardware for the season, ensure it is fully tested and integrated into your existing systems without causing downtime. Taking these steps can save you from unexpected breakdowns and keep your operations running throughout the busiest shopping season.

Repair Critical Retail Hardware Before the Rush

Ensuring your essential equipment is in top condition is crucial to avoid downtime and inefficiencies, and this is especially true during peak times when customer demand is at its highest. At Mercom, we specialize in repairing a wide range of critical devices, helping you stay on track.

Handhelds, Mobile Devices & Barcode Scanners

For inventory management and checkout, handheld scanners and RFID devices are vital. If these devices malfunction, your inventory control can suffer and customers may not be able to buy your products! We offer repair services that ensure these tools perform without issues during critical stock checks and floor operations.

Printers & Labeling Systems

Whether printing receipts or shipping labels, a malfunctioning printer can create delays. Mercom repairs all types of retail printers from major brands like Epson, Zebra, Toshiba and more..

iPads  & Tablets

These devices support various retail functions, from managing online orders to assisting customers. Our expert team repairs iPads  and tablets to ensure they’re fully operational during high-demand periods.

Optimize Your IT Inventory and Assets for Peak Season

At Mercom, we help retailers optimize their inventory by ensuring that critical hardware is in top condition and ready to meet operational needs. Having properly maintained devices like POS systems, barcode scanners, and mobile computers ensures smooth inventory management and accurate tracking.


Keeping a well-organized inventory of IT assets also allows you to deploy or replace equipment swiftly when needed. By regularly assessing and maintaining hardware, you can extend its lifespan and avoid last-minute issues that can disrupt operations.

Our team provides repairs, refurbishment, asset management and staging services, enabling retailers to maximize their assets without costly replacements. This not only keeps your store running but also helps you get the most value out of your hardware investments.

Partner with Mercom: The #1 Tech Repair Partner for Retailers

With over 30+ years of experience, Mercom has built a reputation as the top break-fix partner  for retailers. We understand the unique challenges that retailers face, especially during high-demand periods, and we’re dedicated to providing fast, reliable repairs and support to keep your business running smoothly. From POS systems and barcode scanners to laptops and circuit boards, our expert team is equipped to handle it all. Whether you need repairs, asset management, or hardware staging, we’re here to help you optimize your IT systems. Contact us today to learn more about how we can support your retail business.

Ready to Get Started? Access Mercom’s Repair Portal Today

Mercom’s web-based repair portal allows you to manage repairs, track service status, and communicate seamlessly with our expert team, all in one place. If you'd like to streamline your IT hardware support and stay fully prepared for the holiday season, simply fill out our form and we’ll help you get connected to this powerful tool.



Request Access to the Portal Now »

August 11, 2025
Why Repair Beats Replace in the New Tariff World In today’s business environment, staying competitive means balancing innovation with operational efficiency—and that includes how you manage your technology infrastructure. Now, with a newly imposed tariff of up to 30% on imported IT hardware, that balance has become even more challenging. For companies that rely on barcode equipment, mobile devices, point-of-sale (POS) systems, printers, tablets and other essential devices, these tariffs are more than just a line item on a spreadsheet. They are an immediate hit to the bottom line, making hardware replacements far more costly than they were just months ago.  And it’s not just tariffs that are impacting costs. Across the board, many original equipment manufacturers (OEMs) are raising the price of repairs and maintenance contracts—while also reducing the coverage and length of those contracts. In effect, businesses are paying more for less. So, what can you do when replacing hardware has become too expensive, and relying on OEM support no longer makes financial sense? The answer: extend the life of the equipment you already have. At Mercom, we believe a repair-first approach is not just a short-term fix—it’s a long-term strategy.
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