Navigating Right-to-Repair Legislation in the US: What It Means for Enterprise IT

As the right to repair legislation gains momentum across the United States, organizations managing large IT infrastructures face new challenges and opportunities. For enterprises in retail, warehousing, transportation, and healthcare, understanding and adapting to this legislative wave is more than a compliance matter; it is a strategic necessity.

This blog explores what right to repair legislation means for enterprise IT, how to stay ahead of compliance requirements, and the role of partners like Mercom in ensuring operational continuity and cost efficiency.

How Right to Repair Impacts Enterprise IT Hardware

For organizations managing thousands of IT endpoints, including barcode hardware, mobile computers, printers and iPads — this legislative shift brings both benefits and complexity. On one hand, access to parts and service manuals enables more flexible repair strategies. On the other, enterprises must ensure compliance and quality standards when working with third-party repair providers.

Partnering with  depot repair specialists, like Mercom, is essential to navigating this evolving landscape. With over 30 years of experience supporting enterprise IT systems, Mercom offers a reliable, compliant alternative to OEM service models.

Reducing Downtime and Extending Asset Life

One of the most immediate advantages of right to repair legislation is the potential to significantly reduce downtime. Instead of shipping equipment back to the manufacturer and waiting weeks for a response, businesses can access quicker, more cost-effective repair solutions from qualified partners.

This agility is especially important in sectors where uptime is critical, such as retail, warehousing  and logistics. With access to diagnostics and spare parts, Mercom helps clients reduce turnaround times while extending the lifecycle of IT assets. The result is a smarter, more sustainable approach to hardware management.

Certified Repair and Refurbishment Programs

While right to repair legislation increases access, not all repairs are equal. Enterprises must still ensure that their repair partners meet rigorous standards for quality, security, and compliance.

Mercom’s  depot repair services offer a dependable way to extend equipment life without compromising performance or compliance. We follow strict quality control protocols and back our work with comprehensive warranties. .

This  approach supports organizations in reducing e-waste, managing IT budgets more efficiently, and maintaining operational standards.

Proven Partnerships in Various Industries

Mercom isn’t new to this space. We have long-standing relationships with brands like Walt Disney,Uniqlo and The Men’s Wearhouse. Our partners rely on us to provide dependable IT hardware repair and asset management services that align with business goals and regulatory standards.

Proof of our knowledge is outlined in our journey and commitment to excellence over the past 30+ years. This legacy is what makes Mercom a preferred partner as right to repair legislation reshapes the enterprise hardware landscape.

What’s Next for Right to Repair in the US

While federal legislation is still developing, more than 30 states have proposed or passed their own right to repair bills. As this legal framework matures, we expect OEMs to face increasing pressure to release repair documentation and support third-party service providers.

For enterprise IT teams, this means a growing number of choices, but also an increased responsibility to ensure that repair decisions align with compliance, security, and performance objectives.

Staying informed and prepared is key. Mercom monitors regulatory developments to help clients adapt quickly and maintain continuity.