Equipment Inventory Management
Looking for a way to simplify remote IT support? Mercom provides efficient equipment inventory management of field hardware, saving you time, money and resources - allowing you to concentrate on your core business.
The Mercom Way
Our Process
Mercom makes it easy to get started. We work with you to establish clear expectations and protocols for a trouble free Asset Management process.
Our Service
With our 25+ years of Asset Management experience we can simplify your field hardware logistics.
We Deliver
Replacement hardware is sent out the same day with your preferred courier.
How Can Asset Management Help Me?
Asset Management lets you focus on your core business.
We Save You Money
Using our temperature controlled warehouse will free up your space. We repair broken returned equipment here, and so there's no cost or time delay sending it out to get repaired.
We Handle Everything
Your equipment is stored in a secure environment and, if needed, we will configure and program each item before shipping to the remote user.
We Pay Attention
Manufacturers’ warranties are taken care of for you, and you will be notified if defective equipment is not being returned from the end users. We will update you regularly with inventory levels and reports.
We Save You More Money
The returned broken equipment is repaired and re-used, which saves you the cost of buying new equipment.
Will Asset Management Work For You?
Our Asset Management services are suitable for any company with multiple remote locations - stores, restaurants, offices or distribution centers. We can store, configure, ship and repair barcode equipment, printers, mobility devices, laptops and more.
Ready to Get Started?
Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.