Mercom Announces Major New Service Agreement

July 12, 2015

Mercom is proud to announce the signing of a new service agreement with a large, nationwide electronics retailer.

Mercom will handle repairs for the retailer on a variety of hardware including different types of Tablets, Laptops, All-In-One Computers and high end PC’s. The manufacturers serviced include Apple, Samsung, Dell, HP, Microsoft and others.


The retailer operates almost 40 big-box retail stores in nine states. Mercom already provides other repair services on a variety of equipment for the retailer including Point of Sale Printers, Check Readers and Barcode Scanners, and so this new agreement is a natural progression of the ongoing business relationship.

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