Mercom Wins Maintenance Contract Extension
January 11, 2019
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Mercom has been awarded an extension on an existing maintenance contract with a major retailer.
The contract covers almost 3,500 Mobile Devices and Printers used in the retailer’s stores and distribution centers.
The contract covers devices from a range of manufacturers including Zebra, Motorola and Honeywell.
Under the agreement Mercom will provide comprehensive repair coverage on all of the equipment with a three day turnaround time.
This extension is the latest in a series of similar contracts that Mercom has won. If you’re interested in quality, cost effective repairs then please contact us!
Zebra scanners, mobile computers, and printers play a key role in retail, logistics, warehousing, transportation, and fulfillment operations. From scanning inventory and tracking shipments to printing labels and supporting real-time workflows, Zebra devices help to keep daily operations moving. But even rugged Zebra hardware is not immune to wear and tear. Broken screens, failed scan engines, Wi-Fi issues, damaged triggers, and cracked casings can quickly slow teams down. For companies operating across multiple locations, failed scanners can create more than a minor inconvenience. It can delay orders, disrupt workflows, and increase pressure on already busy IT teams. That is why having a reliable third-party repair partner is so important. Mercom helps organizations repair, maintain, and extend the life of their Zebra hardware, keeping devices in service longer and reducing the need for costly replacements.
Discover how Mercom helps businesses master IT lifecycle management with repair, asset tracking, deployment, and refurbished solutions that reduce downtime and control costs.
Learn how to manage IT fleets across retail chains, reduce downtime, control costs, and improve uptime with centralized repair and lifecycle support.