How to Handle Your IT Hardware Maintenance When FedEx Stops Supporting You

In the near future, FedEx will be discontinuing its support and maintenance of shipping technology hardware, including barcode scanners, label makers, and other related equipment. This change affects businesses that rely on FedEx to maintain their shipping technology hardware.

Zebra label printers and Zebra Rugged Scanners are two types of equipment often used by businesses that ship many packages. These pieces of equipment have a massive return on investment and are worth repairing. So, what does support discontinuity by FedEx mean for maintenance and repair services for your Zebra equipment?

Business Disruption by FedEx Discontinuing their Repair and Maintenance Services

The recent announcement that FedEx is discontinuing its repair and maintenance services for certain types of shipping technology hardware has left many businesses scrambling to find a new provider. This change will primarily affect businesses that rely heavily on FedEx for their shipping needs, such as mega-e-commerce businesses or companies that ship large volumes of packages.

While there are other companies that provide similar services, none have the same reach or reputation as FedEx. This change could potentially disrupt the operations of many businesses, especially if they are not able to find a suitable maintenance company  in time.

If you are a business owner who is affected by this change, it is crucial to start looking for a new provider as soon as possible. There are a few different things to consider when choosing a new provider.

Things to Consider When Choosing a New Provider for Repair and Maintenance Services

It may not be easy to find a new provider for repair and maintenance services when your old one discontinues its services. There are a few things you should consider when choosing a new provider.

First, you should research the different providers available . Find out what kinds of services they offer and how much they charge for those services. It would help if you also read online reviews of the different providers to get an idea of what other customers have thought of their experience.

Once you've narrowed down your choices, you should contact each provider and ask them questions about their services. Find out what kind of guarantee they offer on their work  and whether or not they use original manufacturer's parts. It's essential to choose a provider that you feel confident in and that you can trust to do a good job.

Finally, you also want to be sure that the quality of service is high so that your repairs are done correctly and on time. Here is a list of things to consider when choosing a new repair and maintenance services provider:

Reputation: One of the first things you should look into when considering a new service provider is their reputation. What do others say about their quality of service? Do they have happy customers? Are there any complaints against them?

It is beneficial to find a company with a good reputation so that you can be confident in their abilities. Checking out reviews online can give you a good idea of what you can expect from a potential provider.

Experience: It’s also important to choose a service provider with experience with the type of equipment you have. They should know what they’re doing and be able to handle any repairs or maintenance needs that you have. This hardware is expensive and critical to your operations , so you will want to make sure that the company you choose is familiar with it and can do the repairs quickly and efficiently.

Price: Of course, you also want to be sure that you can afford the services of the provider you choose. Get quotes from different providers and compare prices to find the best deal.

Customer service: The provider you choose should also have excellent customer service. You should be able to get in touch with them quickly if you have any questions or concerns. They should also be responsive and helpful to your needs and concerns.

Taking the time to research your options and find a good provider for repair and maintenance services will save you time and money in the long run. FedEx's decision to discontinue its services doesn't have to paralyze your business.

There are many reputable companies out there that can provide you with the repair and maintenance services that you need. Doing your research to find the best fit for you is crucial to having a positive experience. Consider all of the factors mentioned above and take your time in making your decision so that you are happy with the company you choose.

What the Discontinuing of Support By FedEx Means for You as a Business

The discontinuing of support by FedEx means that businesses will need to find another source for maintenance and repair services for their Zebra equipment. This is where Mercom steps in as a hardware repair provider for these businesses. We offer repairs, managed services, staging and deployment, and refurbished equipment for retail chains, manufacturers, and other end users.

We have 25 plus years of experience doing high-quality repairs and maintenance for high-end mega clients. We don't do "onsite service," we do "depot repairs" on Zebra label printers and Zebra Rugged Scanners (the customer sends them in, we fix them and send them back).

The Importance of Maintaining Your Products and Services

It is crucial for businesses to maintain their products and services in order to keep their customers happy and loyal. When FedEx stopped supporting the maintenance of shipping technology hardware, it created a need for another service provider to step in and fill that void. Mercom is that service provider. We are here to help your business maintain its Zebra equipment so that you can continue to provide excellent service to your customers.

How Mercom Can Help

If you have Zebra label printers or Zebra Rugged Scanners, Mercom can help you maintain and repair them. We offer repair, managed services, staging and deployment, and refurbished equipment for retail chains, manufacturers, and other end users. We have 25 plus years of experience, and our customers include Walt Disney, Dominos, and The Men's Wearhouse.

Don't hesitate to get in touch with us today if you need help maintaining your Zebra label printers or Zebra Rugged Scanners. We would be happy to discuss our services with you and answer any questions you may have.