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Zebra Scanner Repair Services

Servicing and repairing your Zebra Equipment shouldn't be a headache or make up a huge portion of your budget. Did you know that you can delegate this task to Mercom?


zebra scanner repair services

Zebra Scanner Models We Service

Zebra barcode scanners are used in a variety of settings, from retail stores to manufacturing plants. They are reliable and durable, but like any electronic device, they can break down over time. When your Zebra scanner needs repair, you can count on Mercom. We specialize in bulk Zebra scanner repairs and can service most models, including:

If you don't see your Zebra model listed, please reach out to us because there's a good chance we can still repair it for you. In addition we work on many scanner models that  Zebra has stopped supporting - they can still be repaired! We repair all of the older Symbol and Motorola models too. Our team of skilled technicians will work quickly to get all your scanners up and running again. So don't go another day without your Zebra scanners - contact Mercom today!

Get in Touch

Reach out to us and let us know how we can help.

Nationwide Repair Capabilities

At Mercom, we offer nationwide repair services so that you can rest easy knowing your Zebra equipment needs are always taken care of. All repairs are done in Texas at our repair depot. The average repair takes about five to seven business days, expedited repairs are also an option we offer!


We warranty Zebra repairs for six months, which is more than an average repair service offers. We’ll do what we need to keep your Zebra scanners or printers up and running.

Common Zebra Scanner Problems

Whether it’s mobile computers, handhelds, vehicle mounted scanners, wearables or general scanners your business relies on Zebra equipment  to manage inventory and track products. Unfortunately, these scanners are susceptible to a variety of problems that can disrupt your workflow and operations. Are you dealing with any of these common Zebra scanner issues?


  • Poor scanning: The scan head, or scan engine, is the part of the scanner that reads the barcodes. It can get damaged, or just wear out. If this happens it will lose its scanning range and not be able to read barcodes accurately,
  • Wear and tear and damage: Zebra scanners are quite rugged, but contain sensitive electronics. Over time general wear and tear may cause a variety of issues from power loss, keys not functioning, network errors and more. Most all of these problems can be fixed though, including damaged LCDs.
  • No power: Barcode scanner batteries wear out and need to be replaced on a regular basis. Poor quality batteries don’t last long and can actually damage the scanner, so don’t buy batteries based on price alone. You don’t need to buy batteries from Zebra, but if you use third party batteries make sure of their quality. If replacing the battery doesn’t fix your power issues then the problem may be with the scanner itself, and it will need repair. 


These are just some of the common problems that businesses face with Zebra barcode scanners. To prevent these problems from disrupting business operations, it is important to have a Zebra barcode scanner repair plan in place. By having a dependable repair company to fix Zebra barcode scanner problems, businesses can minimize downtime and keep their operations running smoothly.

The Mercom Way

Customized Repairs

Our repair service is built around you. We offer flat rate repair pricing, or customized maintenance contracts with guaranteed turn around times.

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Quality Repairs

Our Technicians have an average of more than ten years in the industry working on all types of IT hardware.

We keep your IT on!

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Repairs Delivered

We offer an industry leading warranty with average repair turnaround time of 5 to 7 days.

We keep your IT on and on time!

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broken Zebra scanner

Barcode Scanner Maintenance Tips

To avoid issues with your Zebra scanners there are several important tips you'll want to keep in mind.


For starters, make sure that when you are doing a data transmission, you never put your scanner back onto the cradle or remove it from the cradle. Doing so can result in data transmission errors and sometimes even cause the scanner to fail completely.


If your scanner is frozen, a hard reboot might fix the issue. If your scanner continuously freezes there might be a bigger issue to look at.


Try to keep all your scanners in a dry, dust-free environment. These scanners can be easily damaged by water, so keep them dry. 

Zebra Scanner Repair and Maintenance Offered by Mercom

At Mercom, we offer customized Zebra scanner repair and maintenance solutions. Our repair pricing is flat rate, or we offer maintenance contracts with guaranteed turnaround times - everything is customized to address your needs. Our technicians have an average of ten plus years of experience with scanner repairs, giving you the peace of mind that comes with knowing you've finally found the partner you can trust.


To find out more information about our Zebra scanner repair and maintenance services, please contact the team at Mercom Repair today.

Ready to Get Started?

Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.

Barcode Scanner Repair Services Page

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