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Citizen Printer Repair & Maintenance Services

Companies use Citizen printers in many critical applications, and if they break then they need to be repaired quickly. When those situations arise, don't worry - you can turn to Mercom for all of your Citizen printer repair and maintenance needs

Common Citizen Printer Problems

One common issue that some users experience with Citizen printers is poor quality printouts - maybe the printout is mis-aligned or barcodes won’t scan. In most situations, this is a sign that your printhead is damaged. It will need to be replaced and this is unlikely to be an issue you can handle on your own.

Sometimes an “Error” light will flash or change color. The cause of this depends on the specific model of printer, but it may be that an internal sensor is damaged or jammed, and again the printer will need to be repaired.  Remember that even though Citizen printers are durable pieces of equipment, they will eventually break and need repair.

The Mercom Way

Customized Repairs

Our repair service is built around you. We offer flat rate repair pricing, or customized maintenance contracts with guaranteed turn around times.

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Quality Repairs

Our Technicians have an average of more than ten years in the industry working on all types of IT hardware.

We keep your IT on!

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Repairs Delivered

We offer an industry leading warranty with average repair turnaround time of 5 to 7 days.

We keep your IT on and on time!

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Nationwide Citizen Printer Repair Capabilities

When Citizen printers encounter problems, often little can be done in terms of a quick fix - they do need to be sent off for repair.  Fortunately, our dedicated Citizen printer repair services are not only highly effective but also offer a cost-efficient solution – when compared to purchasing entirely new equipment. 


Mercom offers typical repair turnaround times that are five days or less. We also warranty all repairs for six months - the best in the industry. 


Our depot repairs over 1,000 devices each month, and so whether you have one or 100 Citizen printers to repair, we can get the job done.

Citizen Models We Service

We work on most all models of Citizen printers, but some of the common ones we repair include:

  • CT-E301
  • CT-E601
  • CT-E651L
  • CT-S2000
  • CT-E351

Get in Touch

Reach out to us and let us know how we can help.

Citizen Printer Repair and Maintenance

Businesses in the retail, hospitality, and grocery industries depend on Citizen printers on a daily basis. Citizen printers can  run thousands of hours without problems or failing, but when they do fail, the highly trained technicians at Mercom are here to help.


At Mercom, we’ve repaired Citizen printers for more than 20 years and you’re unlikely to find our experience and knowledge  anywhere else.

Mercom: Your Partner for Citizen Printer Repair & Maintenance Services

Whichever Citizen printers you use, and whatever your industry,  we have the experience and knowledge to help. Whether you operate a single business or have nationwide locations that use Citizen printers, Mercom has the capabilities to meet your needs affordably and for the long term. If you have multiple printers that need a repair or routine maintenance, we can take care of that! We work with a wide range of industries and some of the largest corporations in the country count on us for support on their Citizen printers.

 

Mercom can match you with one of our flexible services options tailored to your unique needs. Whether you prefer flat rate repair pricing or customized maintenance contracts, we back our services with guaranteed turnaround times and industry leading warranties.


If you're interested in finding out more information about our Citizen Printer repair services, or if you'd just like to learn about our work on many other makes of printers like Zebra, Epson, and Honeywell, please don't hesitate to contact the Mercom team today.

Ready to Get Started?

Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.

Zebra Printer Repair & Maintenance Page

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