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3rd Party HP Printer Repair & Maintenance Services

Dealing with a malfunctioning printer can grind your entire operation to a halt. That's why having an experienced team of HP printer repair experts readily available is so important to the health of your business. At Mercom, our number one goal is to help diagnose and repair common problems with third-party HP printers, so you can get back to business as usual.



We Fix These Common HP Printer Problems

While HP printers are generally known for their reliability, there are some potential problems that can arise over time:


  1. Paper Jams: Paper jams are a frequent issue and can occur due to misaligned paper, damaged rollers, or dirty feed paths.
  2. Print Quality Issues: Poor print quality, such as streaks or faded prints, can be due to clogged print heads or low-quality ink or toner.
  3. Connectivity Problems: Network connectivity issues can prevent the printer from working correctly, including Wi-Fi or USB connection problems.
  4. Driver Problems: Outdated or corrupted printer drivers can lead to various issues, such as printing errors or lack of features.
  5. Error Messages: HP printers can display error codes or messages that indicate specific issues that need to be addressed.
  6. Firmware Updates: Sometimes, outdated printer firmware can cause issues, and updating it may resolve them.

The Mercom Way

Customized Repairs

Our repair service is built around you. We offer flat rate repair pricing, or customized maintenance contracts with guaranteed turn around times.

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Quality Repairs

Our Technicians have an average of more than ten years in the industry working on all types of IT hardware.

We keep your IT on!

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Repairs Delivered

We offer an industry leading warranty with average repair turnaround time of 5 to 7 days.

We keep your IT on and on time!

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3rd Party HP Maintenance Contracts

If you're looking for a reliable printer repair and maintenance service that you can trust with your company's fleet of HP printers, Mercom has you covered. Our third-party maintenance contracts are designed to help you keep your printers in the best possible health, thus prolonging the lifespan of your printers and saving your company money on repairs/replacements down the road.


With more than 25 years of experience working on printers, our 10,000-square-foot facility in Texas allows us to service your printer quickly and efficiently, so we can get it back to you in no time. Whether it's a warranty repair or your printer is already out of warranty, you can rely on our team for quality work every time.

HP Printer Models We Service

At Mercom, our experienced team can carry out repairs on nearly any HP printer with guaranteed turnaround times and up-front, transparent pricing. Some common HP models we service include:

  • CLJ CM3530
  • CLJ CM4730
  • CLJ CP5220
  • CLJ CP6015
  • CLJ M551
  • CLJ M751
  • CLJ P3015
  • CLJ CM1415
  • CLJ CM2320
  • CLJ 2500
  • CLJ 3800
  • Officejet Color X555
  • LaserJet Enterprise M751dn
  • LaserJet Enterprise M507n
  • Color LaserJet Pro M479fdw
  • HP CLJ series

If you don’t see your specific model number on this list, be sure to give us a call, we may still be able to assist you.

Get in Touch

Reach out to us and let us know how we can help.

HP Printer Maintenance Tips

While there isn't much you can do to prevent common HP printer problems, there are some basic HP printer maintenance tips you can follow to keep things running smoothly. This includes taking the time to clean and align your print heads, as well as keeping your printers clear of dust and debris.


Even with proper care and maintenance, problems do arise. That's when our team will be ready to help with quick and reliable repairs at our expansive Texas facility. We're committed to getting your HP printers repaired as quickly as possible, so get in touch today to learn more about our services or to request your personalized quote. We look forward to serving you with all your HP printer repair needs!

Ready to Get Started?

Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.

Zebra Printer Repair & Maintenance Page

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