the word mercom is on a white background

Elo Touch Screen Repair Services

Elo products come with a very high reputation for quality. They're also a significant investment, meaning that they are absolutely worth repairing if they go wrong. Mercom is your Elo Touch Screen repair specialist.


Elo Touch Screen Repair and Maintenance

At Mercom, we offer comprehensive Elo repair services for grocery stores, the hospitality industry, the medical industry, kiosk users, and more. Over the years we have repaired thousands of Elo monitors for companies across the country and we can support your Elo equipment too. 


All Elo repairs come with a six-month warranty - not only the longest in the industry, but longer than what Elo themselves offer. All repairs are done at our repair depot in Sugar Land, Texas, and are tracked in our custom RMA portal.

elo touch screen repair services

Get in Touch

Reach out to us and let us know how we can help.

Zebra Barcode Scanners

Industries We Work With:

  • Retail
  • Healthcare
  • Transportation
  • Warehouse
  • Manufacturing
  • Hospitality and Restaurants
  • And More!


elo touch screen repair

Common Elo Touch Screen Problems

One common Elo hardware issue has to do with a touch screen that isn't working. Sometimes, they will wear out after heavy use and will need to be replaced. Occasionally, re-calibrating it will do the trick.


Users may also experience a situation where the device has no power due to a failure of an internal circuit board or power supply. Unfortunately, this is not something that the users can fix themselves, and the monitor must be sent off for repair

Nationwide Elo Touch Screen Repair Capabilities

At Mercom, our Elo touch screen repair services are designed to dutifully serve customers from coast to coast. Standard repair issues typically get shipped back to the customer within five to ten  days after they are received at our facility. If your issue is urgent, then we offer expedited repair services and repairs can be completed within 48 hours - contact us if you need more information on expedited repairs.


All one has to do is fill out a repair form to get started.

person touching a screen
elo touch screen being repaired

Elo Touch Screen Repair Models We Service

We repair a wide range of Elo equipment at Mercom, including: 

  • Monitors
  • POS terminals
  • EloPOS systems

We also commonly repair the following models:

  • 1515L
  • 1517L
  • 1523L
  • 1502L
  • 2002L
  • 2202L
  • All Elo monitors from 12" to 24" in size.

Regardless of which model you have, your equipment will be expertly evaluated, tested, and repaired by Mercom technicians . We use state-of-the-art diagnostic tools to diagnose, repair, and test your equipment . In the rare cases that we cannot repair a monitor then we can normally offer you replacement options. 

Elo Touch Screen Maintenance Tips

Other than re-calibrating a touchscreen device, there are no actual repairs or maintenance steps that an end user can try. If your Elo device fails then contact us for your repair options.


If you'd like to find out more about how we can help meet your Elo touch screen repair needs, please contact the team at Mercom today.

elo touch products

Ready to Get Started?

Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.

Honeywell Equipment Repair Services

Share by: