Mercom Blog

Ready to Rollout a New Mobile Project – We Can Help!

IMG_20151223_134815 Are you looking to roll out a new mobile project in the coming months? If so, then con ...

How To Handle Legacy IT Hardware

POS Collage The useful life of IT hardware seems to be getting less and less as time goes on. Manufacturers are always keen to push new and shiny equipm ...

Mercom Signs Major Break-Fix Contract

images Mercom is pleased to announce the agreement of a major break-fix contract with a world wide SaaS company. The agreement a ...

Mercom Signs Maintenance Agreement With Distribution Company

MC9590 Mercom is proud to announce the start of a major maintenance agreement with a nationwide distribution company. The devices ...

How To Handle POS Printer Repairs

Epson printers So, the good news is that Point of Sale (POS) printers are much more reliable than they were, say, 10 or 15 years ago. They are more r ...

Manufacturers Outsourcing Repairs Overseas – But At What Cost?

Overseas outsourcing A continuing trend over the last few years has been for US hardware manufacturers to outso ...

Mercom Offers Configuration And Deployment Services

Deployment Services Did you know that Mercom can help you handle configuration, implementation and deployment of new fi ...

5 Reasons To Fix Your Hardware

repair-or-replace All IT Equipment will one day die and need replacing. All equipment will eventually blow a circuit, get dropped one too many times, or ...

Mercom Helps With Roll Out Of New Intermec Scanners

IMG_20151223_134835 Mercom has reached agreement with a major end user to receive, configure and roll out at least 500 ...

Mercom Adds Another Major Service Agreement

MC3200_Family_324x324 Mercom is proud to announce the signing of another major service agreement with a nationwide retailer ...

The Results Are In – Mercom Scores Highly In Recent Customer Survey!

Results Part of Mercom’s vision is to provide quality repairs and service in a cost effective manner. Periodically, in or ...

Maintenance Solutions For Field Mobility Hardware

MC40 Field mobile hardware is everywhere in our modern world. Every traveling worker seems to have a mobile device of some kind. Whether it’s an iPad ...

How To Handle Multi-Vendor Repairs

POS Collage Most every company uses IT hardware from different manufacturers; from Apple to Zebra (and every letter in-between), they all have their uses ...

Boost Profit Margins With Depot Repairs

savings A consistent trend with IT hardware is that prices drop! As technology advances the cost of new IT equipment goes down or (sometimes) the functionality ...

Major Service Agreement Renewed And Extended

MC3090 Mercom is proud to announce the renewal and extension of a maintenance agreement with a large, nationwide retailer. The agreem ...

Mercom Completes Major Rework Project For Retail Tablet Manufacturer

xt1-(angled-to-right) Mercom has recently completed a large re-work project for a major retail Tablet ma ...

How to Handle Out of Warranty Repairs

oow2 IT manufacturers normally sell hardware these days with a one, three or even five year warranty. This is true for a wide range of hardware used in the Retai ...

Mercom Announces Major New Service Agreement

images Mercom is proud to announce the signing of a new service agreement with a large, nationwide electronics retailer. Mercom will hand ...

Retailers Have To Tame Cybrids – The New Generation Of Shoppers

Showrooming The youngest generation of shoppers has been termed Cyber Hybrids, or Cybrids, and they present a challenge to ...

How To Handle Touchscreen Monitor Repairs

We Can Help People Like You!
We Can Help People Like You! A commo ...

Mercom Supports In-House Repair Teams

If You Run Out Of Duct Tape - Call Us!
If You Run Out Of Duct Tape - Call Us! Althou ...

Options For Handling Restaurant POS Repairs

If This Guy Works For You - Call Us!!
If This Guy Works For You - Call Us!! So, t ...

Getting Hardware Ready For Peak Season

It Doesn't Have To Be Like This!
It Doesn't Have To Be Like This! For most retail ...

IT Inventory Management – How Your Repair Provider Can Help

Try Not To Store Your Hardware Like This! Try Not To Store Your Hardwa ...

Oracle Buys Micros – What Does It Mean For You?

Oracle Micros Continuing the series of consolidations within the industry, Oracle announced that they are buying Micros for $5.3 billion. ...

How To Handle POS Terminal Repairs

POS Terminal2 Point of Sale (POS) Terminals (or Workstations) have become increasingly popular in the last few years. It seems that many compa ...

Mercom Announces Major New Maintenance Contract

images Mercom is proud to announce the signing of a multi-year contract with a large, nationwide retailer. Under the terms of the con ...

What Is The Internet of Things? And Can Your Fish Text You?

Internet-of-Things Whatever the Internet of Things (IoT) is, and I don’t really know, it’s about to get really big! ...

The Benefits Of Advance Exchange, Or “Spare-In-The-Air”

Oops! That's a Hare In The Air!
Oops! That's a Hare In The Air! ...

Fair Pricing For Depot Repairs

Fair Pricing
Getting fair depot repair pricing for IT hardware can be a confusing business. Manufacturers will tell you that they’re the only ones qualifi ...