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Mercom Adds Another Major Service Agreement


Mercom is proud to announce the signing of another major service agreement with a nationwide retailer. The agreement covers the maintenance and repair of almost 800 Motorola Handheld Devices, including MC3090, MC3190 scanners and others.

Under the terms of the agreement, Mercom will take over the complete management of the Handhelds break-fix process. Mercom will liaise directly with the retailer’s stores and manage the repair, software configuration and shipping logistics of the devices. All in-house repairs will be completed within three days. In addition Mercom will provide value added services to the retailer by seamlessly managing those devices that are still covered by the manufacturer’s warranty. Once the manufacturer’s warranty expires then they will transfer to the Mercom contract.

Can we help you with your repair needs? We offer service contracts on a wide range of IT, POS and Barcode hardware. If so, please leave a reply below and we will be in touch!

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